Privacy Policy
Your privacy matters to TabEdge. This policy explains how we collect, use, and protect your information.
Last updated: July 29, 2024
1. Introduction
This Privacy Policy applies to the TabEdge website, applications, and all related services, including but not limited to invoices, payment links, checkout pages, and our API (collectively, the "Services"). It describes how TabEdge ("we," "us," or "our") collects, uses, protects, and shares your personal and business information when you use our Services.
2. Information We Collect
We collect several types of information to provide and improve our Services:
- Account Information: When you sign up, we collect your full name, email address, and password. If provided, we may also collect your phone number (including WhatsApp).
- Business Information: For business accounts, we collect your business name. You may optionally provide a website and business address.
- Payment & Transaction Data: We record details of all transactions processed through our platform, including amounts, currency, timestamps, and transaction status (e.g., paid, pending, failed). We do not store full credit card numbers.
- Device & Usage Data: We automatically collect information such as your IP address (to derive your region), browser type, device information, and logs of your interactions with our Services.
- Communications: We store any communications you send to us, such as messages to our support team or submissions through our investor interest form.
3. How We Use Information
We use the information we collect for the following purposes:
- Provide and Maintain Services: To operate our platform, including creating and managing invoices, payment links, checkout sessions, wallets, and processing withdrawals.
- Verify Identity and Prevent Fraud: To secure your account, prevent fraudulent activities, and ensure the integrity of our platform.
- Customer Support: To respond to your inquiries, troubleshoot issues, and provide assistance.
- Product Improvement and Analytics: To understand how our users interact with the Services, allowing us to improve functionality, user experience, and performance.
- Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal requests from authorities.
- Communications: To send you important updates about your account, transactions, and new features, based on your notification preferences.
4. Legal Bases for Processing
We process your data based on the following legal grounds:
- Consent: Where you have given us explicit consent, such as for marketing communications.
- Contractual Necessity: To fulfill our contractual obligations to you when you use our Services (as outlined in our Terms of Service).
- Legitimate Interests: For purposes like fraud prevention, security, and product improvement, where our interests are not overridden by your data protection rights.
- Legal Compliance: When we are required to process your data to comply with a legal or regulatory obligation.
6. Data Retention
We retain your personal information for as long as necessary to provide our Services and for legitimate and essential business purposes, such as maintaining your account, complying with our legal obligations, resolving disputes, and preventing fraud and abuse.
7. Security
We are committed to protecting your information. We implement a variety of security safeguards to prevent unauthorized access, use, or disclosure, including:
- Encryption of data in transit (using TLS/SSL).
- Strict access controls to our databases and systems.
- Regular monitoring and logging of system activity.
- Secure infrastructure and hosting environments.
8. International Transfers
Your information may be processed in countries other than your own, including the United States, where our servers are located. We take appropriate measures to ensure that your personal information remains protected and that these transfers comply with applicable data protection laws.
9. Your Choices & Rights
You have rights regarding your personal information, including:
- The right to access and update your account information through your dashboard settings.
- The right to request the deletion of your account, subject to our legal and data retention obligations.
- The right to manage your marketing communication preferences.
10. Children’s Privacy
Our Services are not intended for or directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.
General & Support: support@tabedge.com
Investor Inquiries: investors@tabedge.com
